Step # 1 - Registration
Registration with our website is simple. Please click HERE to fill out our new bidder registration form.
Once you register with PCI Auction Group you will receive your bidder number via an automatically generated email to your email address on file. Use your bidder number and password to log in to the system.
Step # 2 - Entering the Auction
You will now be able to enter an auction and submit bids on items you want to purchase. Please go to our homepage and you will see all of our current auctions listed. Look for the "enter auction" button or you can click on the name of the auction to enter the sale.
Step #3 - Placing Bids
Now it's time to submit your bids.
There are 2 spaces to put your bids - "your bid" and "your maximum". The "your bid" field is where you must enter the next bid required.
For example: If an item is currently bid to $5 and the next bid required shows $6 you must put $6 as "your bid". The dollar sign is not necessary - just enter "6".
The "your maximum" feature is for max bids. A max bid is useful when you won't be able to watch the auction while it's ending or you're bidding on more than one item. This will allow you to put the maximum dollar amount you are willing to spend.
Here is an example: If an item is currently bid to $100 and you are willing to spend $1,000 you can put the next bid required amount in and then also put "1000" in the "your maximum" text box. If another bidder bids the item up to $600, you will win the item for $625.00. A bidder would have to bid $1,100 to outbid you. Please feel free to call if you have questions about any bidding at 1-888-883-1388.
You must click on the check box to agree to terms of the auction. When you are finished, click SUBMIT and you will be taken to an updated screen showing the current bid status.
Step # 4 - After the Auction is completed
Shortly after bidding on the last item in the auction has been completed you will get an automatically generated email from our server with your invoice. This invoice will give you details on the items you have purchased along with important information regarding the pickup time and location. If you have any questions you can call the PCI Auction Group division that held that particular auction.
Accepted payment forms are shown in the auction terms.
If you are tax exempt, you must email a copy of your state's tax exemption form to firstname.lastname@example.org prior to the closing of the first item in the auction. You must include your bidder number in that email. Forms without this information will not be accepted. If your form is received after the auction has already ended it will apply to future purchases but not the current auction. You will have to apply to the state for a refund. If you have any questions call 1-888-883-1388.
If you need to set up shipping or storage please make sure to contact us as soon as possible so we can assist you. If an auction is based in our warehouse we will have employees who will be able to assist you in the loading of your items. If an auction is based on-site you will be responsible for any dismantling and hauling away of purchases; so make sure to bring your own help and your own tools. There may be additional fees for dismantling and transporting the items sold on site to our warehouse.
After the scheduled pickup day, items will be considered abandoned and you will be charged a removal fee to dispose of your items if we haven't heard from you on pickup day.
If at any time you have any questions you can send us an email on our Contact Us page or you can call us toll free at 1-888-883-1388.